Payment Methods and Policy

At Aussie-Peak, we aim to make your shopping experience seamless and secure. Below, you’ll find all the details about our accepted payment methods and policies to ensure a smooth checkout process.

Accepted Payment Methods

We offer a variety of payment options to suit your convenience:

  • PayPal: Secure and fast payment using your PayPal account.

All payments are processed securely to ensure your information is protected at every step.

Payment Security

Your trust is important to us, which is why we use industry-leading encryption technology to safeguard your payment information. Our website is SSL-certified, ensuring all transactions are processed in a secure environment.

Currency & Pricing

  • All prices are listed in AUD (A$).
  • If you are shopping from outside AUS, your payment provider may apply exchange rates or additional fees.
  • Prices displayed on our website are inclusive of applicable VAT (where required).

Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation with your order details. If you do not receive confirmation within 24 hours, please contact us at office@aussie-peak.com or call us at ... for assistance.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your payment details.
  • Ensure you have sufficient funds.
  • Contact your bank or payment provider for assistance.

For further help, reach out to our team at office@aussie-peak.com.

Fraud Prevention

We take fraud prevention seriously. Orders flagged for potential fraud may require additional verification or, in rare cases, cancellation. If this occurs, our team will contact you promptly to resolve the issue.

Buy Now, Pay Later with Klarna

For added flexibility, we offer Klarna's "Buy Now, Pay Later" service, allowing you to split your payments into manageable installments. Eligibility and terms apply—please check Klarna’s policies at checkout.

Refunds & Payment Reversals

  • Refunds are processed back to the original payment method.
  • Once approved, refunds may take up to 10 business days to reflect, depending on your bank.
  • If a refund is delayed, please check with your bank or payment provider before reaching out to us.

Need Assistance?

Our customer support team is here to help with any payment-related inquiries. Reach out to us at:

📧 Email: office@aussie-peak.com
📞 Phone: 

We appreciate your trust in Aussie-Peak and strive to make every purchase smooth and secure! 😊